The Privacy of our website visitors is very paramount to us. This Policy describes the types of personal information we may collect from you, the user, (you, your, yours, etc.) or that you may provide to us when you use the services offered by us on the Site (the “Services”), and our practices for collecting, using, keeping, protecting, and disclosing your personal information. We implore you to read this privacy policy carefully as it contains important information about how we will use your personal data.
HOW WE COLLECT PERSONAL DATA
We will obtain personal information about you (such as your name, email, address, phone number) whenever you complete forms on the website.
Any data about yourself that you provide or volunteer to us and/or upload to the Website (for instance: by signing up to the ddfvideo platform or otherwise completing a registration form; subscribing to a creator profile, publication or newsletter; requesting marketing to be sent to you; participating in social media functions; taking part in an online survey; filling in a form or questionnaire that we present to you; posting a comment or otherwise messaging on the Website; entering competitions; or similar activities); when you report a problem with the Website; or when you contact us by e-mail, telephone or by post, we may collect, store and use the personal data that you disclose to us.
We also collect your personal information automatically from your computer device or mobile phone and through cookies, webcams, and other tracking technologies. This Policy does not apply to information collected by us offline or through any other means, or by any third party that is linked to or accessible through the Site
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal data to help us identify you and any accounts you hold with us,
We will only use your personal data when the law allows us to. Most commonly we will use your personal data in the following circumstances:
a. For Administrative purpose and to provide you access to use our services.
b. Customer profiling and analyzing your preferences
c. Research, Statistics analysis and behavioral analysis
d. Fraud Prevention and detection
e. To monitor and analyze traffic and usage trends related to the Services;
f. Billing and order fulfilment for subscriptions and purchases made through our websites
g. Customizing the website and its content to your particular preferences
h. For marketing or advertising purposes; and any other purpose with your consent
i. To notify you of any changes to the website or to our services that may affect you.
j. Where we need to comply with a legal or regulatory obligation.
k. To enforce our rights arising from any contracts between you and us, including this Policy and our Terms of Service;
DISCLOSURE OF YOUR PERSONAL DATA
We may Disclose your personal date to:
- Our agents and service providers
- Law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law.
- Any other party as necessary to identify, contact, or bring legal action against someone who may be violating our policies;
- With selected third parties who we contract with to provide professional services such as our insurers, accountants, auditors and lawyers.
- With analytics and search engine providers that assist us in the improvement and optimisation of this Website as described above;
- with selected third parties who we sub-contract to provide various services and/or aspects of the Website’s functionality, such as where we use third parties to host and/or store data for us or use other IT systems supplied by third parties (see “Service Providers” below);
- Any other party with your consent.
Links to third party sites
Where we provide links to third party websites, plug-ins and applications that are not affiliated with the Website such sites are out of our control and are not covered by this Policy. If you access third party sites using the links provided, the operators of these sites may collect personal data from you that could be used by them, in accordance with their own privacy policies.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
Except as otherwise permitted or required by applicable law or regulation, we will retain your personal information only for as long as necessary to fulfill any use of your personal information set forth herein. However, we reserve the right to retain publicly available information and de-identified information for any legitimate business purpose without further notice to you or your consent
HOW WE KEEP YOUR DATA SECURE
We will use technical and organizational measures to safeguard your personal data, for instance access to your account is controlled by a password and username that are unique to you; we store your personal data on secure servers, payment details are encrypted using SSL technology.
ddfvideo takes the protection of your information very seriously. We have put in place appropriate security measure to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed, including use of secure servers, encryption and passwords. If you have ever chosen a password, or we have given you one, which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Kindly note we will deplore all efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
MONITORING
We may monitor and record communication with you such as Phone conversations and email for the purpose of quality assurance, training, fraud prevention and compliance.
INFORMATION THAT WE COLLECT AUTOMATICALLY
- Cookies: we may monitor your use of the website through the use of cookies and similar tracking devices.
- Device information: we may collect information about your device each time you use the website with your prior consent.
- Location data: We may also collect information to determine your location using GPS technology or such other location tracking software we may use from time to time. Some of the features of the websites will require access to such location data to work. If you would like to use any such feature, you will be asked to consent to provide such location information. You can withdraw your consent to providing this information at anytime by contacting us via support@ddfvideo.com.
- Information from third party: occasionally we may receive information about you from other sources.
INFORMATION ABOUT OTHER INDIVIDUALS
if you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
a) Give consent on his/her behalf to the processing of his/her personal data
b) Receive on his/her behalf any data protection notices and
c) Give consent to the transfer of his/her personal data abroad
YOUR RIGHTS
You have the right subject to the payment of a fee, to request access to personal data we may process about you.
You have the right to require us to correct any accuracies in your data free of charge.
You have the right to ask us to stop processing your personal data for direct marketing purposes.
Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.
You can exercise this right at any time by writing to us and telling us that you are making a request to have us stop processing the relevant aspect of your personal data and describing which of the above conditions you believe is relevant to that request.
Where we send you e-mail marketing communications (or other regulated electronic messages) you have the right to opt-out at any time. You can do this by using the ‘unsubscribe’ link that appears in the footer of each communication (or the equivalent mechanism in those communications).
Alternatively, if for any reason you cannot use those links, or if you would prefer to contact us directly – you can unsubscribe by writing to us at support@ddfvideo.comand telling us which communications you would like us to stop sending you. Please note that where you request a change in this way it is likely to take longer for your request to take effect.
When you write to us making a request to exercise your rights we are entitled to ask you to prove that you are who you say you are. We may ask you to provide copies of relevant ID documents to help us verify your identity.
It will help us to process your request if you clearly state which right you wish to exercise and, where relevant, why it is that you are exercising it. The clearer and more specific you can be, the faster and more efficiently we can deal with your request. If you do not provide us with sufficient information then we may delay actioning your request until you have provided us with additional information (and where this is the case we will tell you).
CHANGES TO OUR PRIVACY NOTICE
We reserve the right to amend this privacy notice from time to time. When we make changes to this privacy notice, we will post the updated notice on the Site and update the notice’s effective date. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the website. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
OUR CONTACT INFORMATION
We welcome your feedback and queries regarding this Policy, if you wish to exercise any of your rights set out above or if you think that the Policy has not been followed, please contact us by e-mailing us at support@ddfvideo.com.
